Refund Policy

Last updated: November 15, 2026

If the Season Kit is not right for you, you can ask for a refund within 14 days of your purchase.

How to ask

Write to infobatollc@gmail.com from the email address you used to pay, or include your order number. You do not have to give a reason. If something did not work, tell us what happened: we would rather fix it.

How it is paid

Refunds are issued through Creem, our merchant of record, to the payment method you used. It usually appears within 5 to 10 business days, depending on your bank.

After a refund

The licence for the kit ends when the refund is issued. Please delete the files.